
Frequently Asked Questions
What areas do you cover?
We’re based in Hereford and currently offer delivery within a 10 mile radius of Kingstone, Hereford. Collection is also available for all boxes and platters from our home studio. For larger grazing tables and events, we’re happy to travel — just get in touch to check availability and location fees.
How much notice do you need?
For boxes and platters, we recommend at least 48 hours’ notice, but we’ll always do our best to accommodate last-minute orders.
For grazing tables, we require a minimum of 2 weeks’ notice, though dates can book up quickly, especially in peak seasons.
Do you cater for dietary requirements?
Yes, we can cater for a range of dietary requirements including vegetarian, gluten-free, and pregnancy-safe options. Please let us know when booking, and we’ll do our best to accommodate. (Please note: while we take every precaution, we cannot guarantee an allergen-free kitchen.)
What sizes do the boxes/platters come in?
Our boxes and platters are available for 1, 2, 4, or 6 people, and can be customised for larger groups. Each one is carefully styled and comes ready to serve — no prep required.
We also offer bridal brunch boxes, kids' boxes, and bespoke options for special occasions.
What’s the difference between a platter and a grazing table?
Our platters are pre-arranged on disposable boards or trays, perfect for easy hosting and quick setup.
Our grazing tables are full tablescapes — styled on-site with height, foliage, props and signage for maximum visual impact. They're ideal for weddings, celebrations, and larger events.
Do you offer corporate catering?
Absolutely. We work with brands and businesses on everything from team brunches and client gifting to product launches and styled grazing activations. Check out our Corporate & Brands page or get in touch to chat through your brief.
What is your cancellation policy?
Cancellations made more than 72 hours in advance will receive a full refund. Cancellations within 72 hours are non-refundable due to prep and perishables. For grazing tables and larger bookings, a non-refundable deposit is required to secure your date.
Do you require a deposit?
Yes. For grazing tables and event catering, we take a 25%-50% deposit to confirm your booking, with the remaining balance due one week before the event.
How do I order?
Boxes and Platters can be simply ordered directly online, for any additional needs, grazing tables or corporate/ brand events you can fill out our enquiry form or email us directly with your event date, location, number of guests, and any dietary needs. We’ll get back to you within 24–48 hours with availability and options.